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Tools Used  
  • Microsoft Word: To perpare rough document
  • Adobe RoboHelp: To import documents and generate Help File (.html)
  • Microsoft Visio: To design work flow and architectural diagrams
  • Adobe Acrobat: To generate PDF file from the Word Document
  • Microsoft PowerPoint: To create presentations for marketing/sales
  • Snag IT: Capture screenshots and edit the images.
  • Adobe Photoshop: To design brochure layout, icons, cover and banner images.


Team Size : 6



Client Description
Megasoft is a trans-national Intellectual Property driven, product-based technology company that focuses on the growing Telecom sector. Megasoft also offers Outsourcing, Off-shoring and back-office services to other product companies in the areas of Product Life Cycle Management (PLM) and Application Development & Maintenance Services (ADMS).

Product Name
INfinet Billing Management, AAA, CAMEL, INAP, IVRS, VMS

Documents Prepared
Technical Product Documents (TPD), API Guides, Use Case Realization (UCR)

TechTotal co-located a team of technical writers in Megasoft to help build a stronger working relationship between the engineers and the writers by writing various technical documents. This enabled the company to generate quality documentation at lower costs.


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