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Tools Used  
  • Microsoft Word: To perpare rough document
  • Adobe RoboHelp: To import documents and generate Help File (.html)
  • Microsoft Visio: To design work flow and architectural diagrams
  • Adobe Acrobat: To generate PDF file from the Word Document
  • Microsoft PowerPoint: To create presentations for marketing/sales
  • Snag IT: Capture screenshots and edit the images.
  • Adobe Photoshop: To design brochure layout, icons, cover and banner images.


Team Size : 3 Technical Writers, 2 Instructional Designers, Lead



Client Description
MED e-care is a canadian integrated Solutions Provider for the continuum of care, offering high performance, easy to use, clinical applications designed to meet the complex challenges of Long Term Care. MED e-care’s suite of integrated products offers a full solution, and includes: Care Plan, MDS-CCRS, MDS-Mental Health & MDS-Home Care, Rehabilitation (NRS), ADT, Financial (A/R, A/P, GL and EFT), Infection Management, Progress Notes, Staff Scheduler and Business Performance Management.

Product Name
e-Mar, e-ADT, e-Care, e- Assessment

Documents Prepared
Technical Manual, Training Material

MED e-care is one of the prestigious overseas clients for TechTotal. We created complete documents, tutorials for most of their products. We have also created a database for all their documents maintained at TechTotal Server. Nearly a team of 6 expertise technical writers have worked on this project and executed various documents.
Our team members have worked on the application remotely, taken the screenshots and gathered the information through VOIP call.


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